Alps Leadership Team
Insurance and claims has been my entire 30+ year career. Most people say they fell into insurance but in my case it saved me from accountancy. Aged 18 I joined the industry as a trainee claims handler and rose through the ranks, but I became disillusioned by insurers who were too focussed on the numbers, not the customers. Being a ski instructor at the local slopes was my respite and both insurance and skiing have been life-long love affairs ever since. After a long career in claims working for firms like AGF and Direct Line, I was enticed to the legal industry, but always with a focus on claims and personal injury. A series of poorly run legal firms and a few years later I realised that there had to be a better way. In 1998, I set up Alps, an add-on provider and claims management firm with a simple mission – to do the right thing.
“I first walked through the door of ALPS as an apprentice software developer over 20 years ago. Through fantastic mentoring by Julian, Lee and Rex, a lot of good luck, a great team, and the occasional good idea – I have then progressed on my ALPS journey ever since. The journey took me through being IT Manager, then IT & Operations Director and finally in 2016 when ALPS joined the EOS community I was promoted to be Managing Director.”
“I began my career at ALPS in the motor claims department whilst also completing my legal studies. In 2010 I qualified as a solicitor and in 2014 I helped to launch ALPS legal practice, becoming one of the first ABS’s and youngers managers to be authorised by the SRA. I am primarily responsible for overseeing our motor claims service from FNOL to litigation but I also have good knowledge and experience of our wider group products and services.”
“I began my career with ALPS back in January 2008 as a Claims Handler. I subsequently went on to join the inhouse legal team focusing on litigated cases, LOE claims and personal injury. I later qualified as a solicitor in January 2013. In 2015 I continued my journey by becoming the Learning and Development Manager. In 2022 I accepted the role of Product Manager and was thrilled to be invited to the Senior Leadership Team as Head of Products in 2023.”
“I qualified as a Chartered Accountant (ICAS) in Edinburgh in 1993. The start of my career was in private practice building my own practice in which I worked closely with ALPS on a consultancy basis. I later joined the ALPS team permanently in 2009 as Group Frinance Director. I have successfully supported the significant growth of ALPS and later also became the head of HR.”
Alps Business Development Team
“I joined ALPS in early 2023 in the motor claims department. Whilst working in claims I worked on my own side projects to improve the team’s ease of life and whilst doing so I showed off my design skills and knowledge. Through this I was offered to take over the Marketing role from my predecessor. I now manage and run all things marketing, including B2B2C, driving brand awareness and running all ALPS things online, print and digital whilst ‘making things pretty’.”
ALPS Claims & Legal Team
As Legal Claims Manager, I use my expertise in road traffic litigation to help lead ALPS’ legal claims service. I have worked in law firms dealing with road traffic litigation since 2009. When I joined ALPS as a fee earner in 2015 I was dealing mainly with injury claims.
The litigation we deal with has evolved over recent years due to layers of industry reforms. I now deal with the likes of Personal Injury, commercial cases and more.
The litigation we deal with has evolved over recent years due to layers of industry reforms. I now deal with the likes of Personal Injury, commercial cases and more.